Concepts Booking
Stop running your shop out of your inbox.
Inquiry intake, admin triage, consultations, and deposit tracking — built for boutique floral, event-decor, and other creative shops where every job starts with a conversation.
Intake
Built for mood boards, not time slots.
Your public form takes the date, the request, and image or PDF references up to 20 MB each. The Pinterest dump that used to live in someone's camera roll lands on a triageable inquiry.
Triage
A queue that knows leads aren't bookings yet.
Filter unassigned inquiries and ones awaiting a customer reply. Assign to a teammate, request more info, archive tire-kickers, or convert to a consultation — every action writes to history so the next person doesn't have to ask what happened.
Deposits
Per-quote deposits, not flat fees.
A wedding centerpiece package and a ceremony arch don't share a deposit rule. Every booking carries its own deposit state, with a 'deposit risk' view so the Saturday slot doesn't sit held for someone who ghosted three weeks ago.
Customer portal
One link instead of a text chain.
Customers sign in to message you, upload last-minute inspiration, and see where things stand. Replies, reschedules, and deposit changes all live on one timeline tied to the event.
White-label
Your shop, not ours.
Each shop runs at its own URL with its own logo, staff, and customers. Clients see your brand on the inquiry form, the portal, and the status page — not a SaaS wrapper they don't recognize.
Built for custom work
Inquiry-to-booking software for boutique floral, event-decor, and other creative shops — for custom work that's attached to a real date.